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AusSchemes is not a government service. This information is general in nature and may not reflect the most recent eligibility rules or amounts. Always confirm details on the official source before applying.

State / TerritoryWAenergyconcessions

WA Hardship Utility Grant Scheme (HUGS)

Assists eligible low-income Western Australians who are experiencing financial hardship and have difficulty paying their electricity, gas, or water bills.

Department of Communities (WA) State / Territory Last reviewed: 20 April 2026

Indicative amount

Varies by circumstance

Indicative amount only — confirm on the official page

What you get

A grant applied to your utility account to reduce an overdue balance. The amount varies based on need and circumstances. Once per year only.

Who it's for

low incomevulnerable

Relevant life events: financial hardship, cost of living

How to apply

1. Apply through a community services organisation (not directly through the government). 2. Provide evidence of financial hardship. 3. Your worker will submit the application on your behalf.

Documents you may need

  • Overdue utility bills
  • Evidence of financial hardship
  • WA residential address

Informational only — confirm exact requirements on the official page.

Apply on the official page

You will be taken to www.communities.wa.gov.au

Source: https://www.communities.wa.gov.au/helping-people/financial-support/hugs/
Last reviewed by AusSchemes: 20 April 2026