AusSchemes is not a government service. This information is general in nature and may not reflect the most recent eligibility rules or amounts. Always confirm details on the official source before applying.
Crisis Payment
A one-off emergency payment for people in extreme financial hardship due to an extreme circumstance such as escaping family and domestic violence, a natural disaster, or release from prison.
Indicative amount
One week's income support payment
Indicative amount only — confirm on the official page
What you get
A one-off lump sum equal to one week of your income support payment. Paid on top of your regular payment.
Who it's for
Relevant life events: family crisis, domestic violence
How to apply
1. Contact Services Australia by phone or in person within 7 days of the extreme circumstance. 2. Provide evidence of the circumstance (e.g. a document from a support service or police). 3. Must already be receiving or eligible for an income support payment.
Documents you may need
- Evidence of extreme circumstance
- Current or newly claimed income support payment
Informational only — confirm exact requirements on the official page.
You will be taken to www.servicesaustralia.gov.au
Last reviewed by AusSchemes: 20 April 2026